Проблема с обновлением бокса

[SUHROB9966]

Проблема с боксом после последнего обновления существует.Вот ответ Product Manager.

I understand that this is frustrating, but please show some patience in resolving problems.

Users who purchased RIFF Box for long time, and lost connection to their reseller for any reason can contact me. We will repair all boxes for free even if is 3 years old.
Please understand that we need some time to analyze everything, we have thousands of users, and it's not possible to answer everyone at the same time.
Tomorrow is working day, and everybody can contact me in case there is some problem.
You all know that I always help if I have time.